The tech was awesome! Kind courteous! He made his diagnosis and was spot on! Total time with unit maybe 45 minutes max. They worked around our schedule and fixed everything fast. Highly recommend them!!!

Dave was great! Very professional. Diagnosed and fixed the problem. He Explained everything and gave me some tips to prevent further issues. I will definitely use Natlad repair service again. Thank you!

The gentleman that came to service us was very professional, knew what he was doing and made us aware of why we were having the problems we were experiencing. I would, especially The gentleman that serviced us and I appreciate appreciated the timely manner in which they responded

David is wonderful! He finished installing a gas stove for us and hauled the old one away after the first company had trouble for some reason. He is experienced and very thorough. I'd hire him back in a heartbeat!

David was excellent and knowledgeable. Presented with a unique problem he conducted a thorough review and offered a suggested solution that had not been previously suggested.

David was a very nice understanding outstanding service guy for your company. I will definitely be calling you guys back if I have any more problems with any of my appliances thank you for being so fast and efficient.

David was exceptional. He knew exactly what was required, bought the required part and had my washing machine working within 2 hours of calling him. He noticed my washer hose were worn out and replaced them. Thank you Niyalu repair service. Highly recommend 👌.

If I could give negative stars I would. A complete waste of $250. The install completely fell apart before a single use. Inconsistent and unclear communication. Caused a great deal of emotional distress due to inability to solve an urgent issue after being paid extra to do so, wasting a great deal of money, especially for a student, and refusing to be understanding or compromise. For a more detailed description continue reading.

I called this company on a Friday because I urgently needed my new gasket installed. I purchased the part myself, but soon realized I needed assistance. The technician verified that the part was purchased from a very reputable source. He said he could come same day, but the price was understandably high, $250, but I was desperate so I decided to pay it. He arrived and had me sign a document detailing their refund policy. He stated verbally that because it was an install, not a repair, he could not warranty the part. I was very confident, especially after his verification, that my part was correct and would not break, so I agreed. He did not explain or clarify at all what he meant by “no warranty”. He took quite a long time to install the part, and once he was done I had to leave immediately for an important meeting. He began a rinse cycle before he left, which did not leak any water at first glance, so I thought the install was done correctly. The following day, I went to do a load of laundry, and once I opened the washer door, the spring that held the gasket to the washer opening popped out, so the gasket was no longer sealed and would leak water if I tried to run a load. I called back immediately (this was a Saturday, and their website says they are open, and I recall them being open according to google at the time, but it seems as though they have changed their hours to being closed sat/sun on google), and demanded the issue be fixed immediately, because I paid extra for a rush job which was not completed. They said they would call me back on Monday and ceased communication despite my continued efforts. They did not call back on Monday, so due to my urgency, I was forced to request a different company to fix the issue. I read every word of the fine print on the paper i signed, and the document says that i am entitled to a 75% refund for unsatisfactory service. It does say that they are not responsible for covering the cost of any alternative technicians if you choose to hire them, but i never asked for that, I only wanted my refund. I called them back on Tuesday (still not having received a call back) to request my refund. They declined because they said they offer no warranty on installs as opposed to repairs. I said that I understood that, but the part didn’t break, the install was just done incorrectly. They said that the install itself was what they were referring to, not the part. This was never clarified to me during the initial meeting, and I would have never agreed to this had it been clarified. Again, the document I signed includes nothing about this. I also would have never agreed to this, because they said they could only offer to come try again to install the part, instead of a refund. But i did not trust him to do this correctly after doing such a horrible job the first time. After my continued requests, and only sporadic responses from them, they continued to deny my refund. A complete waste of $250.

David came highly recommended by a friend, and he proved to be,not only friendly, but an excellent repair person, explaining what was wrong, what needed to be done and the cost, in advance. An excellent experience. Will recommend his services.

We were extremely happy with the repairs that this company performed. Our dryer needed serviced and cleaned. They take the time to service the appliance and don’t rush, which is something that I really respect. Also, my washer stopped working and he found the problem and fixed that as well. I will speak highly of this company because they are very professional.

I was skeptical about having repairs done on a refrigerator, but David was awesome. Very knowledgeable and friendly. Had to special order a part, but it came in quickly, and he came back and finished repairing with no problem. Would definitely call them for any other appliance repair I can't do myself!

I scheduled an appointment with your service department then shortly afterwards I canceled my appointment but they were upfront with pricing and service appointment.

Had a wonderful experience with their services. David was our technician and was very knowledgeable, thorough and responsive. Came out the same day to diagnose what was wrong with our range . Order the parts and came back as soon as the parts arrived to repair. Would definitely recommend.

Technician was very professional and worked diligently to get the job done right. Clean up was also great.

David has been to our house a few times to help is with appliances. He arrives when scheduled and explains the issue and what our choices are. He is trustworthy and knowledgeable. We will definitely call them again when we have appliance issues!

We had a great experience with Niyalu. He was here when he said he'll be. Knowledgeable and was able to give us some great tips on using our dishwasher properly.

Found them on the supported local technician search on the Fisher & Paykel website. I chose to get the original parts from them although it was a little pricey. They completed the work and Dishwasher was working again. Fast forward 2 days after their repair warranty expired. I noticed some water and called them about the warranty. They confirmed warranty hear excited but without much hesitation they said they'll take care of it and scheduled it the next day. They came by today and I ran the dishwasher. There was no water leaking. Must have been a fluke. The technician explained that the top drawer might have been accidentally run which could cause some water to come in and stay. I meant them to give them good reviews last time, but hasn't gotten around to it. Now having them come here after expiration off their warranty I didn't want to forget again. This tells a lot about a company. I recommend this company highly for your repair needs.

We had the best experience with David. He went above and beyond to help us with our diahwasher replacement. He made sure everything was done timely and checked in for progress beyond his work scope. 10/10 recommend Niyalu Repair service and David

I had a fantastic experience with Niyalu Repair Service LLC! My refrigerator door wasn’t closing properly, and the light had stopped working. I called for help, and they came out the same day, which I really appreciated. The technician quickly diagnosed the issue, fixed the door, and got the light working again in no time. On top of that, the price was very reasonable. I’m extremely happy with the service and highly recommend Niyalu Repair Service for any appliance repairs. Fast, efficient, and affordable!

David went out of his way to make sure the washing machine was working properly. Great service and will definitely use his service in the future. Thank you!

Very prompt and thorough service call and repair. David came on a Wednesday and was back with the part on Thursday. When he left, I had working washer. Thank you.

David was very responsive when I had my freezer die on me, he came out two days in a row after making the initial repair and then another issue arose. He stayed in touch daily with me for a week after to ensure that the refrigerator was running consistently and did a follow up visit to double check that everything was running correctly. Great customer service and responsiveness.

I am a returning customer. David takes very good care of my older but still serviceable large appliances when they need a repair. He is always on time. He is always cheerful and kind. He makes the repairs quickly. He is extremely knowledgeable and he is respectful of my property. Don't let the service call charge put you off-- it is well worth the money for the value received. David is wonderful and I highly recommend Niyalu Repair Service for all of your appliance needs.

David was friendly and quickly fixed my oven.

The « technician » tapped wires together with electrical tape on a gas range and left saying the replacement wire harnesses were on back order. Never came back. I obviously got charged.

I had an emergency where the knob on my stove was stuck and the flame wouldn’t turn off, I had to turn off the gas but they were able to come out on short notice and replace the part and give me peace of mind. The gentleman who worked on it was very friendly and timely. I appreciate the work they did on the stove, would recommend!

I'm very pleased with the service I received. My email request for service was responded to within 24 hours, and service was scheduled (on Sunday afternoon) for Monday morning. David, the technician, sent a notice that he was on his way and he arrived promptly. He was courteous and fixed my dishwasher quickly, explaining the problem to me. I will definitely hire them again, if needed. I've even recommended them to my home warranty place!

I contacted this company to repair our washing machine and they emailed me back right away indicating they could come the next day. David was very prompt and responsive with his emails. He spent two days with the repair but unfortunately it couldn't be fixed. He recommended that we just buy a new washer to save us money. He even refunded us the parts and labor we had already paid for. I highly recommend him and plan to use him again

David was so nice and knowledgeable!! They were willing to come help me and get things working again in a timely manner. I will definitely call them again next time I need a repair. I will also spread the word about how great they are to everyone I know!!

After experiencing discrimination through one of our home warranty's vendors, we called them to have them send a different repair man for our refrigerator. David called, showed up as promised, and he didn't just 'fix' the refrigerator, he also explained things and showed me how some of it actually works. He was very friendly and pleasant, professional, and fixed the problem in ten minutes, as well as educated me to keep it working longer. Excellent service.

Great service! Called at 10am and David arrived at my home by noon and diagnosed my dishwasher had a bad circuit board. It wasn’t worth fixing so I bought a new dishwasher a few days later. When I called to set up appointment for the next day he asked “can we do it today?” Uh yeah!!! Two hours later he arrived and 90 minutes after it was installed. Fair price for quality work and super fast response time.

Leaky dishwasher. David diagnosed the problem, ordered the valve and fitting and fixed the issue.

David was prompt and clearly communicated through what ended up being a little bit of a complicated repair. Very grateful for his good work and will plan to use this company again!

Dave from NIYALU Repair Service LLC repaired my oven today, Dave was friendly,knowledgeable and very efficient. I would highly recommend to friends and family. Excellent work

Honest. Friendly. Knowledgeable. Quick. I will be keeping David’s number for future repair needs. Highly recommend.

David was professional and courteous. Nice to work with, fair in pricing and came the same day I called. Work was completed cleanly and in time specified. Would highly recommend and will use again if needed.

Even well before David came by to look at our sensitive dishwasher, he was absolutely fantastic in giving me a bunch of very detailed advice and suggestions over the phone on what could be wrong with our machine well before he even showed up. When he did stop by, he gave us a lot of info for future reference should we get similar error codes. In this case it was indeed, "human error" but we learned plenty. I am SO GLAD that Fisher Paykel has entrusted Niyalu Repairs for their wonderful appliances!

Great. David of Niyalu Repair Service reviewed the services needed and provided professional recommendations of the remediation process. I rate him the highest.

They charged $500 to fix our refrigerator and it broke again after 2 months!! They wouldn't come back out to look at it without charging again!! They are just ripping people off!! Find anyone else! Rude, unprofessional and and if they know how to repair, then they are just stealing from people.

8/6 - update in response to owner comments.

The owner claims I didn't have a copy of my invoice. I do, but I didn't have a copy with me when I called as I was at work. I gave him my address and he told me he had no record of repair. His technician was at my house for r hours (one hour he was sitting in his car) turns out, all they did was add freon. 4 hours. $500. All they did was add freon. Sounds like a scam to rack up labor fees. He claims the issue with our refrigerator was a new issue. It wasn't. It was the same issue. Which is specifically why I called them back. If I pay $500 for a repair, I expect it to last more than 5 months. Most people would. Most small businesses would have made this right. But this is more of a scam than a repair service.

My wife and I frequently use small businesses and leave raving reviews when warranted. (Easy to find them). I will also tell the truth when these small businesses rip us off.

Had Niyalu come to replace my compressor on my Kenmore Elite two years ago, so when my water dispenser panel showed an error unit they were quick to come out again and satisfactorily addressed the problem. I've found David to be a knowledgable, honest person and responsive in each case

Same day service, excellent communication, all parts needed were available, fast repair. I could not ask for anything more from a repair service. I appreciate this service. Thanks very much!

We unfortunately had a very negative experience with this company. Our refrigerator/freezer was not staying cold/frozen. The repair man came our same day and reported that we were low on freon but assured us he did not find a leak. We were then charged $47 an ounce for freon (for reference HVAC companies charge that price per pound). He charged us for 6oz of freon and $260 for labor (was not at our house longer than 30 minutes).

24 hours later and our refrigerator still was not staying cold. After looking at our appliance manual we realized that our fridge only takes 4.5 oz of Freon and that it is a closed system so it would be impossible to “just be low” like we were told. The repair man came back out and told us this time the Freon was gone again. We paid $717 the day before for the problem to not even be fixed and ended up having to buy a new refrigerator.

When we voiced how upset we were he said he would check with his boss to see if we could be reimbursed, but we of course never heard back even after calling again. We unfortunately feel like we were completely taken advantage of by the repair man with him knowing we were in a time sensitive situation.

David helps me every single time I’ve called him. Dishwashers, refrigerators, washer dryers.. he has always come through in the clutch for me when we need repairs at our houses. Thank you !!!

David, the repair technician from NIYALU, was prompt, knowledgeable and friendly. He handled the repair to our water inlet valve (broken and profusely running), replaced/updated our old copper pipe and got our dishwasher up and running again. Same day.

David arrived Within 40 minutes of my call to the company. He arrived prepared to work, and diagnosed our problem within a minute. He had the parts in the truck, and made the repair immediately. I've never had such expedient service, ever! I wholeheartedly and fully recommend David to anyone who has repair needs. Sincerely, satisfied customer, Glenn Mack

We are very happy with the technician. He repaired my dishwasher right away so I could use it at the same day. He was kind and seemed to know what he was doing. However, I am not sure about the repair cost this company charged us. They said 140$ for service call which I got noticed on the phone but charged for a labor and the part when I needed to pay. I absolutely understand about the cost for the part, however, after everything put together( Service call+ Labor+ Part), you might want to buy a new dishwasher. I put 5 stars because I am happy with the technician, however, to be honest, I am not sure if I want to use the repair service again. I'd rather go for buying a new one...

I didn’t give 5 stars bc of the price. The visit was 140, plus the labor was 120 and the part was 51. The part was literally replacing a 3 dollar belt. So, I do think that the redundant price of the trip and the labor was an over reach BUT they came out same day. Courteous worker (David) and he was quick - less than 20 min. So, maybe consider the pricing to be more reasonable to the repair completed and you’ll have happiest (not happier) customers. Paid 311.52 to repair my two year old dryer. Sigh.

Niyalu was hired to service my refrigerator through my home warranty. They were as professional as you could get, great at dealing with my warranty company and they were extremely fast getting here and servicing my refrigerator. The contractor was friendly and explained everything he was doing to me to keep me up on the repair. Would recommend to anyone.

Called and David was able to come out the same day! Our dryer needed a new thermostat and David was able to diagnose and install a new one within 15 minutes. I highly recommended Niyalu Repair Service.

David is a very courteous and outstanding trouble-shooter. Even though he could not fix our problem (the replacement part was no longer available from the manufacturer), he guided us well for our next step. I will definitely use his company again. This is the second time we’ve used his services.

David and crew came through to fix an error code on my washing machine. Fixed that, but then there was another issue that was a direct response from the problem before. Not David’s doing. It was Maytag’s. Was not charged the service visit fee the second time and Wala, I can wash clothes. Good service at a good price point.

Very prompt, called yesterday and they were here today to do the repair. It ended up being a simple fix and didn't try to sell us on replacing something that didn't need replacing - absolutely would use their service again!

David was very professional. Answered all my questions. Great customer service.

We have used their services on multiple occasions and we have always had a positive experience and great outcomes! Most recently we had David replace our dishwasher after troubleshooting that the main board had gone baas in our older unit. This is a great business and we always feel comfortable with their recommendations of repair or replacement.

After frustrating experiences with other repair companies, Niyula was amazing. They let me explain my situation with my expensive refrigerator and worked thru all the repair options with me. Scheduling was clear and communication was good. David worked hard to fix it the right way. Eventually, we determined it was beyond repair, but only after we exhausted all options. Their prices were fair, and there were no unnecessary costs. They really do try to save you money.

Our oven broke a few weeks before Christmas! We contacted Niyalu Repair and they promptly showed up on time the same day. The repairman tried a simple repair to try and save us money. When that didn't work he then took the time to make sure everything was done well and that everything was assembled perfectly.

Repair man showed up on time, was knowledgeable and took the extra time to make sure everything was just right. Their price was also very reasonable. What more can you ask for.

We had this company to our house on 5 occasions. The first time the tech came, he told us our fridge had a coolant issue and replaced and charged us for coolant. The fridge didn't work the next day, so he came back and said it was actually a compressor issue. We purchased a compressor from them and he installed the compressor. The fridge still did not work after several days, so he came back and reinstalled the compressor. A week before our compressor warranty was up, our fridge and freezer both stopped work. This time the tech came and said it was an issue with our control panel. It became clear in that moment that the company knew there was a larger issue with our fridge, but tricked us into spending a lot of time and money with them replacing and servicing other items that did not need servicing. They were unwilling to come get the compressor and refund us for it. I do not recommend this company unless you want to work with crooks.

David responded promptly and was able to make a service call within 30 minutes, however he didn't run any tests. He simply looked at the fridge and diagnosed it based on the description that I gave him of what the problem was, provided an estimate on the installation of a new temperature control module ($600), collected his $100 and left. Total time in the house was 10-15 minutes and most of that was to provide the estimate. Rather than pay the addl. costs, I ordered a new temperature control module online for $200 and installed it. This didn't fix the issue so I called Sears to schedule a service call. The Sears technician spent 45 minutes in my home running full diagnostics on the unit for the same cost ($100). He showed that the temperature control module was functioning properly. The issue was the compressor and he stated that any qualified repair person should have been able to easily diagnose the issue. I contacted David to request that his $100 service fee be refunded due to misdiagnosing the problem causing me addl. time and wasted money. David referred me to the fine print on the invoice stating that the fee is non-refundable. The agreement was that the cost of the service fee was to diagnose the issue. Since he failed to do what was agreed, the RIGHT thing to do was to refund the fee. My recommendation, go somewhere else.

Was referred to this service by the product manufacturer as a certified repair specialist. I was initially given a time frame of 1pm to 4pm was assurance that the technician would contact via text 30 minutes prior to arrival. Received that communication at 1:30pm. After waiting an hour and a half, I contacted the company and asked for an update. They did nit respond. At 4pm I called and the company informed me that the technician had left a tool at a previous job and had to go ti retrieve it. They said his new ETA was 4:30. He arrived at 4:45. When he arrived he spent the majority if his time complaining about the manufacturer. He also could not locate the model number which I had already showed him. He then asked for my help moving the oven (which was fine) but did not have the tools needed to store the oven. He kept looking at his watch and shortly told me he wouldn't be able to do anything. This was at 5:10. Complete waste of a day due to poor communication and a rushed service that was totally ineffective.

Horrible experience with Niyalu. They repaired my dryer by replacing the gas chamber coil - completed overcharged for the part, but I was already halfway invested with the diagnostic fee so I agreed to the service. 3 months later and the dryer has no heat again. Thanks a lot. I encourage anyone to find an alternative to Niyalu.

Montag	09:00–19:00
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Mittwoch	09:00–19:00
Donnerstag (Heute)	09:00–19:00
Freitag	09:00–19:00
Samstag	Geschlossen
Sonntag	Geschlossen

NATLAD REPAIR SERVICE LLC

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